Planet Nexus
NexAds control panel access problems? - Printable Version

+- Planet Nexus (https://planetnexus.net/community)
+-- Forum: Planet Control (https://planetnexus.net/community/forumdisplay.php?fid=3)
+--- Forum: NexAds Support (https://planetnexus.net/community/forumdisplay.php?fid=5)
+--- Thread: NexAds control panel access problems? (/showthread.php?tid=79)

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NexAds control panel access problems? - Helena - 01-16-2019

If you are having trouble accessing your control panel, please post here.   If you had a forum account before the release of NexAds beta, you may need to log in again even if you are already logged into the forum.

RE: NexAds control panel access problems? - The Last Outlaw - 01-17-2019

The message I got was this:

Quote:Guess What!
It looks like you aren't registered in the NexAds database!

Please contact a member of the Planet Nexus Staff so this can be fixed for you.


RE: NexAds control panel access problems? - Helena - 01-17-2019

Your account was not one that was pre-set up.

So try logging in (even though it tells you that you are already logged into the forum) You should then have access to your control panel.

For some reason, FireFox is making me do that right now. Archer is working on hunting down the problem.

RE: NexAds control panel access problems? - The Last Outlaw - 01-17-2019

(01-17-2019, 06:25 AM)Helena Wrote:  Your account was not one that was pre-set up.

So try logging in  (even though it tells you that you are already logged into the forum) You  should then have access to your control panel.

For some reason, FireFox is making me do that right now.  Archer is working on hunting down the problem.

Same problem with Chrome

RE: NexAds control panel access problems? - Skyon Archer - 01-17-2019

The Last Outlaw, try clearing all cookies from Planet Nexus. Then log into the forum and afterwards visit NexAds. You should be prompted to create your advertisement at that point. Let us know if you still have problems.

Thanks.

RE: NexAds control panel access problems? - The Last Outlaw - 01-17-2019

(01-17-2019, 04:39 PM)Skyon Archer Wrote:  The Last Outlaw, try clearing all cookies from Planet Nexus.  Then log into the forum and afterwards visit NexAds.  You should be prompted to create your advertisement at that point.  Let us know if you still have problems.

Thanks.

Since Forumotion has so many templates, I tried a few different ones, the NexBar will not show.

RE: NexAds control panel access problems? - Helena - 01-17-2019

Make sure all ad and script blockers are whitelisted for both your site and planetnexus.net and see if that works.

I had to whitelist for your site to see the bar. It's there.

RE: NexAds control panel access problems? - Skyon Archer - 01-17-2019

I am viewing your site and see the bar being displayed in the footer of the default theme that guests can view:

[Image: ISm65.png]

RE: NexAds control panel access problems? - The Last Outlaw - 01-17-2019

I've taken the code out, put it back in, moved it around, logged out and I still can't see it. Am I using the wrong browser?

RE: NexAds control panel access problems? - Skyon Archer - 01-17-2019

It is working. Do you have an ablocker extension on your browser? If so, can you add planetnexus.net to it's "whitelist"?